Work

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Work

Approach

Skills

Experience

References

Contact

Product designer

who is

Product designer

6 years in B2B SaaS & Healthcare |
AI-driven & Human-Centered Design.

Let's Connect
Let's Connect

6 years in B2B SaaS & Healthcare |
AI-driven & Human-Centered Design.

Let's Connect

6 years in B2B SaaS & Healthcare |
AI-driven & Human-Centered Design.

Let's Connect

Innovative

Empathetic

Strategic

Collaborative

Adaptive

Visionary

Compassionate

Innovative

Innovative

Empathetic

Strategic

Collaborative

Adaptive

Visionary

Compassionate

Innovative

Innovative

Empathetic

Strategic

Collaborative

Adaptive

Visionary

Compassionate

Innovative

Streamlining Workflows with an AI Scribe Clinicians Rely On

From MVP to full workflow platform—85% faster notes, 35% higher retention

Streamlining Workflows with an AI Scribe Clinicians Rely On

From MVP to full workflow platform—85% faster notes, 35% higher retention

Streamlining Workflows with an AI Scribe Clinicians Rely On

From MVP to full workflow platform—85% faster notes, 35% higher retention

Summarize Findings

Differential Diagnosis

Check Dosage

Review Last Visit

Generate Note Draft

Review Patient History

Discharge Instructions

How We Launched an AI Chatbot in 3 Weeks and Iterated with Real Users

Scaled a 3-week prototype into a 20% ARR-contributing AI chatbot used daily by clinicians

How We Launched an AI Chatbot in 3 Weeks and Iterated with Real Users

Scaled a 3-week prototype into a 20% ARR-contributing AI chatbot used daily by clinicians

How We Launched an AI Chatbot in 3 Weeks and Iterated with Real Users

Scaled a 3-week prototype into a 20% ARR-contributing AI chatbot used daily by clinicians

From One-Off Modules to a Scalable, Customizable AI Assistant Platform

Transformed isolated modules into a customizable assistant platform—cutting maintenance costs by 50%

From One-Off Modules to a Scalable, Customizable AI Assistant Platform

Transformed isolated modules into a customizable assistant platform—cutting maintenance costs by 50%

From One-Off Modules to a Scalable, Customizable AI Assistant Platform

Transformed isolated modules into a customizable assistant platform—cutting maintenance costs by 50%

Designing clarity that makes a real difference for people

Designing clarity that makes a real difference for people

I see design as the practice of spotting problems, asking questions, and turning them into solutions.
I focus on the everyday challenges people face—because even small frictions can spark ideas that scale when addressed with care.

My goal is to make the complicated feel simple and the useful feel natural. By blending strategy with detail, I build systems that scale, products people want to use, and experiences that leave both users and teams better off.

I see design as the practice of spotting problems, asking questions, and turning them into solutions.
I focus on the everyday challenges people face—because even small frictions can spark ideas that scale when addressed with care.

My goal is to make the complicated feel simple and the useful feel natural. By blending strategy with detail, I build systems that scale, products people want to use, and experiences that leave both users and teams better off.

I see design as the practice of spotting problems, asking questions, and turning them into solutions. I focus on the everyday challenges people face—because even small frictions can spark ideas that scale when addressed with care.

My goal is to make the complicated feel simple and the useful feel natural. By blending strategy with detail, I build systems that scale, products people want to use, and experiences that leave both users and teams better off.

0→1 Product Design

End-to-End UX Design

Design System & Scalability

Product & Design Strategy

AI Interaction & Prompt Design

Data-driven UX & Research

Rapid Prototyping & User Testing

Cross-functional Collaboration

Design Thinking Facilitation

Work Experience

Product Design Lead

Avo | Healthcare Startup

2022 – Present

As the founding product designer, led end-to-end product design for AI-powered healthcare solutions (AI Scribe, AI Chat, AI Assistants) from concept to launch, increasing provider usage by 5× and growing AI-driven revenue to 50%+ of ARR.

Product Design Lead

Avo | Healthcare Startup

2022 – Present

As the founding product designer, led end-to-end product design for AI-powered healthcare solutions (AI Scribe, AI Chat, AI Assistants) from concept to launch, increasing provider usage by 5× and growing AI-driven revenue to 50%+ of ARR.

Product Design Lead

Avo | Healthcare Startup

2022 – Present

As the founding product designer, led end-to-end product design for AI-powered healthcare solutions (AI Scribe, AI Chat, AI Assistants) from concept to launch, increasing provider usage by 5× and growing AI-driven revenue to 50%+ of ARR.

Product Design Lead

Avo | Healthcare Startup

2022 – Present

As the founding product designer, led end-to-end product design for AI-powered healthcare solutions (AI Scribe, AI Chat, AI Assistants) from concept to launch, increasing provider usage by 5× and growing AI-driven revenue to 50%+ of ARR.

UX Consultant

pxd | UX/UI Design Agency

2020 – 2022

Delivered UX strategy and UI design for web and mobile platforms across healthcare, fintech, education, and B2B SaaS, partnering with organizations ranging from global enterprises to early-stage startups.

UX Consultant

pxd | UX/UI Design Agency

2020 – 2022

Delivered UX strategy and UI design for web and mobile platforms across healthcare, fintech, education, and B2B SaaS, partnering with organizations ranging from global enterprises to early-stage startups.

UX Consultant

pxd | UX/UI Design Agency

2020 – 2022

Delivered UX strategy and UI design for web and mobile platforms across healthcare, fintech, education, and B2B SaaS, partnering with organizations ranging from global enterprises to early-stage startups.

UX Consultant

pxd | UX/UI Design Agency

2020 – 2022

Delivered UX strategy and UI design for web and mobile platforms across healthcare, fintech, education, and B2B SaaS, partnering with organizations ranging from global enterprises to early-stage startups.

UI Designer

MyRealTrip | Travel Platform Startup

2018

Designed responsive web and mobile app interfaces and visual assets, supporting marketing campaigns and product launches.

UI Designer

MyRealTrip | Travel Platform Startup

2018

Designed responsive web and mobile app interfaces and visual assets, supporting marketing campaigns and product launches.

UI Designer

MyRealTrip | Travel Platform Startup

2018

Designed responsive web and mobile app interfaces and visual assets, supporting marketing campaigns and product launches.

UI Designer

MyRealTrip | Travel Platform Startup

2018

Designed responsive web and mobile app interfaces and visual assets, supporting marketing campaigns and product launches.

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View Full Resume
View Full Resume
View Full Resume

What People Say

She's one of the best UI/UX designers I've had the chance to work with. A friendly team player with a strong work ethic! Any team would be lucky to have her.

Bazil Ali

Senior Software Engineer

She was often the first person who came to mind for high-priority tasks and played a foundational role in shaping the final output.

Nayoung Kim

PM

One particularly noteworthy contribution was her efforts in establishing a design guide, which helped eliminate confusion and ensure consistent design practices within the company.

Isaac Lee

Frontend Developer

Ollie's designs consistently showcase her ability to elevate a product beyond its initial concept.

Shahid Kanwal

UXUI Designer

Ollie’s crowning achievement was consolidating bits and pieces of design components into a systematic design system, streamlining development and reducing development time.

Swain Hwang

Tech Lead

Ollie deserves the strongest recommendation I can give. She kept challenging my waterfall approach and successfully redesigned our product design process.

PJ

Founder of Avo